Privacy Policy

Depending on how you use the store, information may include your name, email address, account credentials, phone number, delivery and billing address, order and payment status, return details, and messages you send to customer support.

If you submit the Get Support or Contact Us form, the contact details and message you provide are sent to the store owner through Telegram so they can respond.

The website also uses technical information needed to operate and protect the service. Google Tag Manager and a Meta Pixel are installed on the site. The tags and measurement tools enabled through those services may process browser or interaction information according to their configuration and their providers' policies.

1. Create and secure customer accounts and authenticate sign-ins.
2. Accept, process, deliver, and support orders, payments, returns, and refunds.
3. Respond to customer requests and communicate about orders or account activity.
4. Maintain, troubleshoot, measure, and protect the website and prevent misuse.
5. Meet legal, accounting, and regulatory obligations that apply to the store.

We share only information needed for the relevant service with providers that help operate the store, such as payment processors, delivery and return carriers, authentication providers, hosting and infrastructure providers, and analytics or advertising services enabled on the website. Those providers handle information under their own terms and privacy notices.

Support form messages are sent through the Telegram Bot API to the store owner's Telegram account. Telegram processes those messages under its applicable terms and privacy policy.

We may also disclose information when required by law, to respond to a lawful request, or to protect customers, the store, or the public. We do not promise that information is never shared with third parties; sharing is limited to the purposes described here and applicable law.

We use access controls and technical safeguards intended to protect information. No internet transmission or storage system can be guaranteed completely secure.

We retain information for as long as needed to operate your account and orders, provide support, resolve disputes, maintain records, and meet legal obligations. Retention periods depend on the type of information and applicable requirements.

You may contact us to ask about personal information associated with your account or to request correction or deletion where applicable law provides that right. We may need to verify your identity and may retain information where required or permitted by law.

You can manage cookies and similar technologies through your browser settings. Blocking them may affect some website or measurement features. For Google or Meta controls, review the privacy and advertising settings provided by those services.

The store is intended to be used by adults making purchases. If you believe a child has provided personal information to us, contact us so we can review the request.

We may revise this policy when the store's practices or legal requirements change. The date shown on this page indicates when the current version was last updated.

For privacy questions or requests, email nvmtoys@zohomail.in or call +91 9787 430086.